VoIP Quality of Service: What you need to know when choosing a provider

More businesses are making the switch to Voice over Internet Protocol (VoIP) because of its many benefits, which include lower costs, scalability, and flexibility. But with so many VoIP providers and packages to choose from, how do you know which one is right for your company? One important factor to consider is the Quality of Service (QoS) offered by a provider.

The importance of Quality of Service in VoIP

Voice over Internet Protocol (VoIP) has become the top communication system of choice of many small- to medium-sized businesses. While there are many vendors that offer different VoIP packages with their respective features, you should look into their Quality of Service (QoS) to know which one could meet your company’s needs.

Why QoS matters for VoIP

If you are looking to deploy a Voice over Internet Protocol (VoIP) system, or planning to upgrade your existing infrastructure, consider several key factors. One of the most essential aspects you should look at is Quality of Service, or QoS. To make sure your provider will deliver optimal service with minimal downtimes, ask them these questions about their QoS.
What is QoS?
VoIP providers and IT experts define “Quality of Service” as the overall performance of a VoIP system or network.